• GROUP MANAGEMENT:

The hotel acts exclusively as a provider of spaces, accommodation, and hospitality services. The promotion of the event, the sale of places, and the recruitment of participants are the sole and absolute responsibility of the organizer. The hotel does not take part in forming groups, does not market the experience to external clients, and assumes no responsibility if the organizer fails to reach the desired minimum number of participants.

• STAY CONDITIONS

All our group collaborations are managed under a full board basis (including accommodation, breakfast, lunch, and dinner), so that you and your participants can focus exclusively on the activity.

• BOOKING AND CONFIRMATION

To guarantee the exclusivity of dates and spaces, we require:

• • Security deposit (25% of the total): to be paid at the time of signing to formalize the booking. Without this payment, the dates will not be considered secured.

• PAYMENT SCHEDULE
  • Confirmation payment (additional 50%): to be paid 60 days before the event start date.
  • Final payment (remaining 25%): to be paid 30 days before the group’s arrival, along with any final adjustment in the number of participants.
  • Failure to comply with any of these deadlines will entitle the hotel to cancel the booking and make the rooms available, without the right to a refund of any amounts already paid.

• CANCELLATION POLICY

We have a tiered cancellation policy that protects the availability of our rooms (with a 100% penalty if the cancellation occurs less than 30 days in advance).